Cancellation and refund policy

Last updated: 2 November 2026

This policy covers SimplSay Premium, sold by WYAPARPAY SERVICES PRIVATE LIMITED. Premium costs ₹150 a month, including GST, with ₹5 for your first 3 days. The free trial needs no payment, so there is nothing to cancel or refund.

Cancelling

You can cancel at any time, and you keep Premium until the end of the period you have paid for. You are not charged again after that.

• In the app: open Settings and tap Cancel subscription.
• Google Play: you can also cancel under Subscriptions in the Play Store app.

What is not refunded

• A month you have partly used, or days left after you cancel.
• The ₹5 intro.

What is refunded

If you were charged twice or charged the wrong amount, we refund the extra charge. Refunds are made to the original payment method within 5 to 7 working days of our confirming the error. Your bank or UPI app may take a little longer to show it.

Payments through Google Play

Google processes these payments, so a refund may be handled through Google Play and its refund rules. Write to us and we will help.

How to ask

Send us the phone number on your account, the date and the amount.

WYAPARPAY SERVICES PRIVATE LIMITED (SimplSay)
3rd Floor, 07, Hesaraghatta Main Road, Vidyaranyapura, Bengaluru, Bengaluru Urban, Karnataka, 560097
Phone: +91 88921 99199
Email: Helpsimplsay@gmail.com